IT Support

Have you tried turning it off and on again? The ultimate method for all IT Technicians! For any technical queries/support we provide and offer 1st/2nd line support to clients and assist with any day-to-day IT issues you may encounter. Our IT support covers all aspects of the services we provide and we’re able to escalate and log down issues and resolve them at an efficient rate resulting in little to no disruption for business operations.

At TSD Tech Solutions, we offer three core support plans — Basic, Standard, and Premium — designed to give you the right level of support depending on your business size, goals, and technical needs. Every plan is flexible and can be tailored to match the way your business operates.



Basic

Ideal for small businesses or start-ups that need occasional IT assistance without long-term commitments.

  • Unlimited Remote Support
  • 24/7 System Monitoring
  • Basic Antivirus & Malware Protection
  • Email Security & Spam Filtering

Standard

Perfect for growing businesses needing regular support with increased reliability and faster response times.

  • Full Basic Plan
  • Server Monitoring & Maintenance
  • Advanced Security
  • Mobile Device Management
  • Vendor Liaison (e.g. ISP, printer vendor)
  • Backup Monitoring & Reporting

Premium

Our most comprehensive plan, suited for businesses that require proactive management and full IT partnership.

  • Full Basic/Standard Plan
  • IT Strategy & Roadmap Planning
  • Quarterly Business Reviews
  • Same-Day SLA Response Time
  • VIP/Executive Support
  • Cybersecurity Awareness Training

Need any help?

Please use the contact form below and we can discuss our services in more detail.

contact information

Email:
taran.dhillon@tsdtech.co.uk